Chargebacks overview

Last updated March 19, 2026

The Chargebacks module helps you allocate utility costs within EnergyCAP. It supports accounting, facilities, and energy teams by turning a single vendor bill into detailed internal bills.

Example

A campus may receive one electric bill covering five dormitories. The Chargebacks module allocates the appropriate use and cost to each dorm using one of several methods:

  • Static percentages
  • Floor area
  • Advanced bill split based on actual use or cost

Illustration of a building with a main meter on the left connected to Dept. A, Dept. B, and Dept. C meters on the right.

Other terms you might hear

  • Cost allocations
    Internal billing between departments
  • Campus distributions
    Splitting utility use and cost across campus buildings
  • Tenant bills
    Bills issued for third-party space renters

EnergyCAP chargeback bills can be created as cost-only, use-only, or cost and use bills.

What is a chargeback bill?

Common reasons for chargebacks

  • Cost allocation from vendor bills to multiple departments.
  • Assign utility costs to specific projects, grants, and special activities.
  • Create bills for tenants.
  • Energy plant calculations and campus distribution tracking.
  • True-up financial transactions.
  • Detailed facility tracking and reporting (ENERGY STAR, Greenhouse Gas reporting).
  • Mandatory energy use reporting by city or state governments.
  • Track and analyze cost and use per site rather than at the campus level.

Key components of Chargebacks

Chargeback workflows icons: Bill Calculations (created on Meter) with a sigma icon, and Bill Splits (created on Account) with a hierarchy icon.

Bill calculations
Create new bills using custom calculations or submeter readings, including data from Smart Analytics meters.

Bill splits
Break vendor bills into smaller internal bills. Bill splits are configured at the account level.

Chargeback workflows
Group calculations and splits into reusable steps to ensure consistent monthly chargebacks.

Chargebacks features

  • Any meter/account can be configured for chargebacks.
  • Flexible data types on submeter channels.
  • Automatic rollup process for interval data (create monthly bills from hourly data).

Flowchart comparing the Bill Calculation workflow (create version, configure use, configure cost, configure demand, add meter charges, add account-level charges) with the Bill Split workflow (create version, create bill splits using static percentage, dynamic percentage, or advanced bill split).

Types of chargebacks

Bill Calculation

  • Submeters (can also link to Smart Analytics meters)
  • Summary meters
  • Advanced bill creation

Bill Split

  • Static percentage
  • Dynamic percentage
  • Advanced split

Chargeback icons

Account or meters can be a combination of types

Bill Calculation account and meter icon 

When a meter and account are involved in a chargeback bill calculation, an orange sigma symbol (∑) appears over them. This icon signals that these elements are part of a calculated bill and not utility bills.

Calculated account icon, a calculator with a sigma symbol. Calculated meter icon, a lightning bolt with a sigma symbol.

Bill Split Source account and meter icon

When a meter and account are involved in a chargeback bill split, an orange box surrounds the icon. This icon signals that these elements are part of a bill split bill and not a utility bill.

Split parent account icon, a calculator in an orange outline. Split parent meter icon, a lightning bolt in an orange outline.

Bill Split Destination

When a meter and account are involved in a chargeback bill split, as the destination of the split, an orange down arrow is by the icon. This down arrow icon signals that these elements are the destination meter or account of a bill split.

Account split recipient icon, a calculator with a downward arrow.  Meter split recipient icon, a lightning bolt with a downward arrow.

Example chargeback bill

Chargeback bills look just the same as regular utility bills, except they have a chargeback tag. They are stored in your database indefinitely or until you delete them.

Bill details for December 2022 with a Chargeback label, showing the Business College - ELE01 meter, account history, calculated use and cost from readings, peak demand, a meter maintenance fee, and a meter subtotal of $12,444.24.

Chargebacks is a licensed feature

The Chargebacks module appears only if your organization has added the feature and your user role has access to it.

Chargebacks module menu with Chargeback Log, Bills Ready to Split, Calculate Bills, and Chargeback Workflow options, and an arrow pointing to the Chargebacks icon in the module bar.

Chargebacks module menu

Settings  
Chargeback Workflow

Edit batch and bill header data when running chargebacks.

 

When you enable this option, you can edit any of the optional bill headers listed on the left before processing the chargebacks.

Edit Bill Entry Settings dialog with required and optional bill header fields and an Allow editing batch and bill header data when running chargebacks checkbox selected.