Manual FTP upload

Before you can transfer your files

  • Request your EnergyCAP SmartAnalytics™ FTP credentials. Your FTP credentials are linked to a specific (.csv) file format.
  • There is a separate login for each different file format you want to upload. Only files with the correct format for this specific set of credentials are processed.
  • Files (depending on size and available computing resources) might take some time to process. After they are processed they go into the success or error folder.
    • The relocation of a file that has been processed to the success folder doesn't imply that any data has been successfully extracted from it.
    • There can be other factors that cause the file not to be processed, for example, the meter didn't exist or the file contained historical data. (If the file contains data for Jan. 4, but your database already has data for Jan. 5 the data is not loaded.)
  • Data points must already exist.

Steps to use FTP client

You can use the FTP client software to push files and also access your folders to see if data has been processed.

  1. Download an FTP client such as FileZilla. FileZilla is free and can be downloaded from:
  2. Launch the application and enter the host address (, username, and password.
  3. Click Quickconnect.
  4. The bottom right area (where the source folder surrounded by the blue box is) shows what's on the server (remote site) while the bottom left area shows what's on your computer (local site). Keep an eye out for error messages (such as issues with your credentials) in the area on top of these two. 
  5. Access the source folder (look for the blue box) in your Wattics FTP server by double-clicking on it. This is where all files must be uploaded to.
  6. You can upload files by dragging and dropping them from any folder in your computer to the remote site area of FileZilla. Alternatively, you can locate them in the local site area of FileZilla and then you can drag them to the remote site area. It's also possible to right-click on the file and select upload.