Update accounts with a spreadsheet

Make multiple updates to accounts with the update accounts spreadsheet.

Update spreadsheets save time and allow you to update multiple items at once.

  • Update spreadsheets typically display two columns for each attribute, updates should be entered in the white columns.
  • Always download a new spreadsheet before you begin adding information because each sheet is populated with data from the database.

Formatting rules

  • All information should be entered as text or dates.
  • You can add sheets if needed, UtilityManagement only processes the sheet named DataEntry.
  • Do not remove columns.

Download the update spreadsheet

On the Create menu, click Setup Spreadsheets.

  1. From the Setup Spreadsheets Log, click Download.
  2. Under Update Spreadsheets, choose Accounts.
  3. Set the filters as needed to limit the data in the spreadsheet.
  4. Download the spreadsheet.
  5. Name format is yyyymmdd-UPDATE_Accounts.xlsx.
  6. Add your information and save.
  7. Use Import to upload your spreadsheet.
  8. The Setup Spreadsheets Log reports the results and any errors. You can download the error (kickout) spreadsheet from the hyperlink, fix any errors, and upload the error sheet.

Available update columns are listed below.

Column

Rules

Account Number Update Enter the new account number.
Last Account Number Update Copy the old account number here to keep a copy in history. This field is searchable.
Last Account Number Changed Update Enter the date when the account number changed.
Account Name Update

Update the account name as needed.

The account name can be the same or different as the account number.

The name does not need to be unique but keeping names unique makes searching and reporting much clearer.

Service Begin Date Update
Service End Date Update

Account is Active Update

Choose from the drop-down to change the account status.

Service Address Street 1 Update

Service Address Street 2 Update

Service Address Street 3 Update
Service Address City Update
Service Address State/Province/Region

Service Address Postal Code Update

Enter updated postal code.

Service Address Country Update

Choose new country from the drop-down.

Phone Number Update
Email Update
Remit Address Street 1 Update
Remit Address Street 2 Update
Remit Address Street 3 Update
Remit Address City Update
Remit Address State/Province/Region Update
Remit Address Postal Code Update
Remit Address Country Update

Cost Center Code Update

Choose a new cost center from the drop-down.

Account General Ledger Update

Choose from the drop-down.

Account Description Update Add a description for this account.
Include Account in Bill Accruals Update
Account Memo Update
Deposit Memo Update
Deposit Paid Update
Deposit Returned Update
Deposit Note Update

Allowed characters for codes

  1. A-Z, no lower case letters
  2. 0-9
  3. &
  4. _
  5. /
  6. -