Routes

Some organizations read meters in a specific order each month—this is known as a route.

What is a route?

A route is a defined sequence of meters that are read together on a regular basis, typically monthly. It helps streamline and organize meter reading schedules.

Manage routes

You manage routes in the Chargebacks module.

Key requirements

• A route must contain at least one meter with a monthly channel before it can be saved.
• You can only add or remove meters that are within your topmost place permissions.

Enter route readings with a spreadsheet

You can use a Create Route Readings spreadsheet to record and upload monthly submeter readings.

Key features

• Designed for route-based meter reading.
• Records monthly readings for submeters.
• Uses standard Excel format—simple and familiar.

Flexible data entry

• Can be used on smartphones or tablets.
• Works offline—no internet connection needed at the time of entry.
• Upload the spreadsheet after it is complete.

Duplicate meters in routes

When editing a route, you can change the meter order by inserting rows and selecting the meters you want to move.

No need to delete duplicates

If a meter appears more than once in the list:

• UtilityManagement automatically keeps the first occurrence.
• Any duplicate entries are removed when the route is saved.

Route deletion permissions

• You cannot delete a route if it contains meters outside your topmost place permissions.
• This ensures users only manage routes and meters they're authorized to access..