Notifications

Notifications let you stay up to date with application updates, new features, and system events.

You can open the Notifications screen by clicking the bell icon in the upper-right corner. From this screen, you can manage your preferences by clicking the Settings link.

On the Notifications screen, you can:

• Read messages. Unread notifications are displayed in bold.
• Search the subject and body of all notifications using the search bar.
• Filter notifications using the Filters dialog. You can filter by read/unread status, alert type, and date range.
• Choose how to receive notifications:
  • Show only in the application.
  • Send by email.
  • Turn notifications off.

Note: Topmost permissions do not apply to notifications. You will receive all notifications regardless of your topmost assignments.

Notification Settings

Click the Settings link on the Notifications screen to manage your preferences. In addition to delivery options, you can Turn on threads to group notifications that share the same type, subject, and message text.

Administrator permissions

Administrators can control notification behavior for all users from Administration > Default Notification Settings.

• Set the default notification settings for new users.
• Disable the ability of users to receive notifications by email.

Available notifications

The following topics are available for you to configure in the Default Notification Settings dialog.

• System Message
  Important system updates and status messages. Cannot be turned off.

Alerts

• Bill Import Automation
  Sent when an automated bill import process completes or has an issue.
• Bill Capture Automation
  Sent when an automated Bill Capture upload or import completes or has an issue.
• Bill Export to AP / Payment Automation
  Sent when the respective automated bill export completes or has an issue.
• Bill Export to GL Automation
  Sent when the respective automated bill export completes or has an issue.
• Automatically Created Meters or Accounts
  Sent when meters or accounts are created by an automated process. Automatically created meters or accounts have no parent and should be moved.
• ENERGY STAR Submission Failures
  Sent when an ENERGY STAR submission fails or completes with errors.
• User Group Messages
  Sent by an administrator or automated process to one or more user groups.
• Usage Alerts
  Sent when meter or emissions source quantities exceed amount agreed upon in contract.

Interval Data Alerts

• Trend Insights
  Sent when data is outside the range forecasted using Trend Insights modeling.
• Reading Imports
  Sent when new meter readings are uploaded manually or by automated import.

News and Suggestions

• Customer Service Messages
  Messages sent directly from the EnergyCAP customer service team.
• Updates and New Features
  Announcements about new releases, feature updates, and product improvements.
• Help Articles, Tips and Suggestions
  Curated help content and tips to help you get more out of EnergyCAP.