Bill Capture notifications

Notification Types

Several notifications are generated in the Bill Capture process.

1. An Upload Successful message, any time bills are uploaded.
   
2. An Upload Processed message, when a file is successfully processed and imported into your database. This email includes links to Bill Capture reports.
   
3. An Import Completed with Errors message, when a file is processed but one or more bills could not be imported. Review the error details and reprocess as needed.
   

Bill Capture usage notifications

On the first of the month, Bill Capture distributes monthly Usage Warnings when you are outpacing or exceeding the number of Bill Capture meters or transactions in your contract.

Processing overages are invoiced at the end of the current processing year.

Usage Warning is a monthly notification sent when an organization is on pace to exceed its contracted number of live transactions.

You receive this alert when live transactions outpace expected numbers by 10%. Contact us to adjust the percentage to a different threshold.

If additional transactions, meter enrollments, or contractual changes are needed, please reach out to your Sales Account Manager.